Gartner researchers report that "47% of digital workers struggle to find the information needed" for day-to-day business operations, highlighting a critical gap in knowledge accessibility. Current ...

Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. Three quarters of knowledge workers are using generative AI, and 46 ...

There's no question that artificial intelligence (AI) is rapidly transforming the working world. According to Microsoft's 2023 Work Trend Index, 82 percent of workforce leaders say their employees ...

If you've ever shared an idea only to hear it repeated by someone else or had someone take credit for your work, David Zweig knows exactly what you're talking about. The University of Toronto ...

As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...

When knowledge workers are treated like machines, memory becomes fragmented—and insight gets lost in the shuffle. Unsplash+ Did you know you’re part of a vast cognitive experiment? One that tests the ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

Knowledge worker. I remember the first time I heard that term. It was in the early '90s, when futurist Alvin Toffler was talking about the knowledge economy. (Though it was Peter Drucker who coined ...

David Zweig is a Professor of Organizational Behaviour and Human Resource Management and past Chair of the Department of Management at the University of Toronto Scarborough (2011–2020). He holds a ...