The purpose of this study is to provide readers with a framework to evaluate the potential financial impact for organisations that use Slack for their service teams. Prior to using Slack, these ...

The rapid switch to working from home has led to a surge in the use of digital teamwork tools in the enterprise. One standout story highlighted by messaging platform Slack is global investment firm ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: Salesforce launched the Einstein 1 Platform, a ...

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Slack for sales teams on their organisations. The surveyed users sought a solution that ...