AI is already used in some restaurants, from front of house to the kitchen and every place in between. Here's how it will ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...

It has become one of the fastest ways to improve productivity, reduce workload, and give teams practical tools they can apply ...

ProfileTree’s Future Business Academy offers no-cost AI masterclass to help small businesses across Ireland and the UK implement AI safely and strategically. By removing the cost barrier, we’re giving ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

The utilities said the efforts are focused on maintaining reliable service during severe weather and helping customers stay ...

ReVision Energy leverages a relationship-driven model and workforce innovation to navigate evolving clean energy policies and sustain long-term growth across the northeastern United States.

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

It’s no secret that customer service matters to today’s customers. But exactly how much it matters really can’t be overstated. Fact: 80% of buyers today agree that the experience a company offers is ...