Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

When you request a refund for something you purchased from Microsoft Store, you can track its status online.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, …

Learn how to request a refund for a purchase from the Xbox Store.

If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund. For Play Store purchases, go to Learn about Google …

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable …

If you purchased a Microsoft subscription from the third-party retailer, contact their customer support for cancellation or refund. All refund requests must go to the third-party retailer from whom you …

Oct 14, 2025 · If you have purchased a Microsoft 365 Basic, Microsoft 365 Personal or Microsoft 365 Family subscription from Microsoft and you would like to get a refund, select Check my account …

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.